June 23, 2004

Re: AquaMED Dry Hydrotherapy

We have had our AquaMED for 6 years and I can only say it has been a pleasure to own this piece of equipment. AquaMED is a great tool for any rehab doctor with a varied practice. I originally purchased this product to use it in softening muscles before performing muscle energy techniques and to relax patients who have muscle tension and tautness.

I have many other pieces of equipment. The AquaMED requires the least amount of maintenance and we have had no problem with reimbursement. Every piece of medical equipment I have must serve the needs of the patient and be efficacious, the AquaMED fits these requirements.

 In the great scheme of things, no office my size, I have 12 staff members and 4600 square feet, should be without an AquaMED. An added benefit for me has been, since the day it was installed, I have not had to deal with an angry or hostile patient due to my being late returning from the hospital to my practice. If I am running late, I will call ahead and direct my staff to place the patient on the AquaMED for a treatment. After the therapy, the patient could care less if I ever showed up.

From the sales people to customer service, AquaMED staff has always been extremely helpful. My staff is not particularly good with servicing equipment; if we have a problem they call the service tech at AquaMED and are guided through the problem until it is fixed. They even sent us a video! I have no trouble recommending AquaMED to my peers.

Sincerely,

Irving I. Haber, D.O.

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